Work Efficiency

Cary Lee
48 Views · 3 years ago

Detail ⁣ remove backgrounds

openedu
48 Views · 3 years ago

⁣First Impression Training (FIT) is a people development organization, specializing in the call and contact center environment, focused on creating lasting, positive change in the way your people interact with your prospects, customers, and each other. Our talented pool of consultants has a wealth of experience in the customer service arena and we fully appreciate the opportunities and challenges that exist within frontline operations today. We're passionate about developing the skills, attitudes, and behaviors of every individual who impacts the customer experience and an organization's success.

openedu
39 Views · 3 years ago



Ryan Singer, Basecamp's head of Product Strategy, starts out a multi-part series by talking about how we decide what to work on every 6 weeks. From the strategy to pitches, to project selection, to project budgeting, to integrated teams, to the expectation of completion by the end of the cycle, this video sets the foundation for what comes next.

openedu
34 Views · 3 years ago

⁣Execute on most important priorities.

To live a more balanced existence, you have to recognize that not doing everything that comes along is okay. There's no need to overextend yourself. All it takes is realizing that it's all right to say no when necessary and then focus on your highest priorities.

openedu
47 Views · 3 years ago

April Underwood of Slack talks about how customer feedback can get overwhelming ad how a great team can help narrow these down without compromising on the output and taking customers for granted.